At Batik77, your privacy is more than a legal obligation — it is a moral responsibility we take seriously. This Privacy Policy clearly explains how we collect, use, store and protect the personal information of all our Malaysian members.
All data is transmitted and stored with bank-grade encryption.
Batik77 never sells or rents members' personal data to third parties.
We clearly inform you of what data is collected and for what purpose.
You have the right to access, correct, and request the deletion of your data.
Batik77 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA).
You will be promptly notified should any data breach occur that affects your account.
Important Note: By registering for or using any Batik77 service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to request account closure.
Batik77 (batik77.in) operates a digital entertainment platform encompassing online casino, slots, live baccarat, and Sports Betting for Malaysian players. In delivering these services, we collect and process certain personal data necessary to manage your account, process financial transactions, and ensure platform security.
We understand that personal data is both sensitive and valuable. Your trust in Batik77 depends greatly on how we handle your personal information. That is why we are committed to managing all personal data with the utmost respect, transparency and accountability.
This Privacy Policy has been drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. We encourage you to read this document carefully and to contact us if anything is unclear or requires further clarification.
Data Controller: Batik77 (batik77.in) is the data controller for all personal information collected through this platform. Any privacy-related enquiries can be sent directly to our team at support@batik77.in.
Batik77 only collects data necessary for legitimate, clearly stated purposes. The following are the categories of personal data we collect from members:
| Data Category | Examples | Requirements |
|---|---|---|
| Identity Data | Full name, identity card number, date of birth, gender | Mandatory |
| Contact Data | Malaysian phone number, email address, residential address | Mandatory |
| Financial Data | Payment account names (TNG, GrabPay, DuitNow, FPX), deposit and withdrawal transaction records in RM | Mandatory |
| Gaming Data | Betting history, games played, active hours, win/loss records | Mandatory |
| Technical Data | IP address, device type, web browser, operating system, cookie data | Automatic |
| Communication Data | Customer support logs, emails, and submitted complaints | When relevant |
| KYC Data | Copy of identity card, copy of bank statement, facial photo (selfie) | When required |
What We Do Not Collect: Batik77 does not directly store credit or debit card information. We do not store your PIN or banking passwords. All payment information is processed through separate licensed payment gateways.
Your personal data is collected by Batik77 through several different channels. Understanding these channels helps you know exactly when and how your information is collected:
Batik77 only uses your personal data for legitimate, necessary purposes that are directly related to the services you use. We do not use your data for any other purpose without first obtaining your consent. The primary purposes are as follows:
Legal Basis: Batik77 processes your personal data based on: (1) the performance of the service contract between you and Batik77, (2) legal compliance obligations, (3) Batik77's legitimate interest in operating a safe and sustainable business, and (4) consent you have explicitly provided for specific purposes such as marketing.
Batik77 never sells, rents or commercialises your personal data to any third party. This is a commitment we will not compromise under any circumstances. However, there are specific situations where we may need to share your information with selected parties:
Please Note: Batik77 will not share your personal data with family members, acquaintances, or any third party based on a third-party request without first obtaining written consent directly from you. If you receive any such claim, please report it to us immediately.
Batik77 continuously invests in high-standard data security infrastructure. We employ multiple layers of technical and organisational safeguards to ensure your personal data remains protected at all times against unauthorised access, loss, or damage.
Key security measures we have in place include 256-bit SSL encryption for all data in transit, at-rest data encryption, two-factor authentication (2FA) for internal access, 24/7 security monitoring by our cybersecurity team, regular penetration testing by independent third parties, and strict access controls ensuring only authorised personnel can access sensitive data.
A Note on Our Limitations: No digital security system is 100% foolproof. In the event of a data breach affecting your personal information, Batik77 is committed to notifying you within a reasonable timeframe and taking immediate steps to contain and remediate the situation.
The batik77.in website uses cookies and similar tracking technologies to enhance user experience, maintain session security, and analyse how the platform is used. Cookies are small text files stored in your web browser when you visit our site.
You can manage cookies through your web browser settings. However, blocking all cookies may affect certain features of the Batik77 platform, including the ability to log in and continue your gaming sessions.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and Batik77's policies, you have the following rights regarding the personal data we hold. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of all personal data that Batik77 holds about you. We will process such requests within 14 business days.
If any of your personal data is inaccurate or out of date, you have the right to request a correction. Log in to your account or contact our support team.
You may request the deletion of your personal data under certain circumstances — subject to legal obligations for minimum financial record retention.
You may object to the processing of your data for direct marketing purposes at any time, without providing any reason.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider if you choose to do so.
Under certain circumstances, you may request that Batik77 restrict the processing of your data while a dispute or investigation is being resolved.
How to Exercise Your Rights: Send a written request to support@batik77.in with the subject line "Data Privacy Rights Request", along with your full name and account number. We will verify your identity before processing the request and will respond within 14 business days.
Batik77 strictly prohibits individuals under the age of 18 from registering or using our platform. This platform contains gambling content intended solely for responsible adults. We do not knowingly collect or process personal data from minors.
If you believe that a minor has registered a Batik77 account using false information, please contact us immediately at support@batik77.in. We will investigate the matter promptly, close the account in question and delete all associated data.
Parental Responsibility: If you are a parent or guardian, we encourage you to monitor your children's internet usage and ensure they do not access online gambling platforms. Use parental control software to block access to gambling websites.
As part of operating the Batik77 platform, your personal data may be processed or stored on servers located outside Malaysia — particularly in connection with the cloud infrastructure services and international game providers we use.
When cross-border data transfers occur, Batik77 ensures that recipients provide a level of protection equivalent to or greater than that required under Malaysian law. This is achieved through legally binding data processing agreements, recognised standard contractual clauses and the careful selection of partners who operate exclusively in jurisdictions with robust data protection laws.
Batik77 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal obligations. The following is a general guide to our data retention periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | For the duration of the active account | Performance of service contract |
| Financial Transaction Records | 7 years after account closure | PDPA & AML Legal Obligations |
| KYC Documents | 5 years after account closure | Gambling regulation compliance |
| Support Communication Logs | 3 years | Dispute resolution & quality control |
| Technical Data & Logs | 12 months | Security and fraud detection |
| Marketing Data | Until you unsubscribe | Based on your consent |
Once the retention period expires, data will be permanently deleted or anonymised so that it can no longer be linked to you personally.
Batik77 reserves the right to update or amend this Privacy Policy at any time in line with changes in law, technology or the way we conduct our business. Any changes made will be accompanied by a new revision date at the top of this document.
For significant changes — such as changes to how we use data for new purposes or changes to the third parties we share data with — we will endeavour to notify you via email or a prominent notice on the Batik77 platform before the changes take effect.
Continued use of the Batik77 platform after any policy update is posted will be considered acceptance of the revised policy. We recommend reviewing this Privacy Policy page from time to time.
If you have any questions or concerns, or wish to exercise your rights regarding personal data, the Batik77 privacy team is here to help. We are committed to addressing every privacy enquiry seriously and within the stipulated timeframe.
We aim to resolve all privacy enquiries within 14 business days. For more complex cases, we will keep you updated on the progress of our review on a regular basis.
Complaints to the Authorities: If you are not satisfied with how Batik77 has handled your personal data after contacting us, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) or any other relevant authority.
We understand that your trust is not given automatically — it has to be earned. At Batik77, every decision we make around data management serves one purpose: to ensure you can enjoy slots, baccarat, Sports Betting, and all other games without worrying about the security of your personal information.
Over 500,000 Malaysian members have trusted Batik77 with their personal data and continue to enjoy our platform every day. Join Malaysia's growing community of smart players — register for free today and experience the Batik77 difference for yourself.
Read other important documents related to your use of the Batik77 platform.
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